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TERMS & CONDITIONS

FAQS

Bracelets

How do I know what size bracelet to purchase? I typically make bracelets that are between 5.5 and 7 inches which would be a small to medium size. 7.5 to 8 inches is the size for a larger wrist. If you want to make sure that your bracelet will fit comfortably, I recommend that you measure your wrist using a flexible measuring tape and add a half an inch (1/2 inch) to your measured wrist size for a comfortable fit.

Waistbeads

Types of waist beads? I make two types of waist beads, first option is closed off using elastic cord for those with a smaller waistline and smaller frame in general...26”-32” so you can step in and out of your waist beads. Second option is screw clasp waist beads. The screw clasp allows you to wear waist beads and remove them when desired. Keep in mind if you are naturally curvy your ideal option maybe our screw clasp option.

What sizes are available? I typically make waist beads for 26” to 46” waist line. I will indicate the size in the description below the product so you know what size you are getting when purchasing. It is very important that you know your waist size. If you are unsure of your waist size I ask that you measure your waistline using a flexible measuring tape so that we achieve your desired fit. Once you have your measurements please contact us. If your waistline is bigger than 46” then please contact us for a custom size. 

General

What if I see a jewelry design I like, but it is not available? Please contact us, if you see something that you like, but not available. Custom orders are encouraged & welcomed.


SHIPPING
If your items are in stock, they will be lovingly packaged and shipped within 1-2 business days. If an item is out of stock or made to order, please allow 2-3 weeks, unless otherwise stated. We will always do our best to expedite your order and will email you with a tracking number when your order ships.
We ship using the address provided in PayPal-please verify that the information is accurate.
Returned orders due to incorrect shipping information will be reshipped at your expense.
For payment issues, please contact PayPal. For issues with shipped orders, please contact USPS. We are not responsible for lost or damaged packages.

Free Shipping will be honored when purchasing merchandise over $100 or more in our online shop, so long as you use the discount code JEMZ222 at checkout. If discount code is forgotten prior to checking out, please keep in mind that we cannot go back in to apply the code. So please make sure to take advantage before finalizing your purchase. 


RETURN/EXCHANGES
All jewelry purchases are finale sale. No refunds, cancellation or exchanges. If you receive a damaged product upon delivery. Please contact us immediately and provide a picture of damage to jojosjemz@gmail.com. If damage is evident then we will be more than happy to send you a replacement, free of charge.